Attachment migration progress stuck at 0% despite "Completed" status in Transfer Jira Data

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    • 5
    • Minor

      Issue Summary

      When migrating data using the "Transfer Jira Data" feature, the migration status is displayed as "Completed," but the attachment migration progress remains stuck at 0%.

      Steps to Reproduce

      1. Follow the steps described in https://support.atlassian.com/organization-administration/docs/copy-jira-data/
      2. Run the migration
      3. Monitor the migration progress until the overall status shows "Completed."
      4. Observe the "Attachments" progress bar/status.

      Expected Results

      When the migration status is "Completed," the attachment progress should reflect 100% (or the actual completion state), and all attachments should be accessible in the destination site.

      Actual Results

      The migration status shows "Completed," but the attachment progress remains at 0%.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

              Assignee:
              Aaditya Upadhyay
              Reporter:
              Mio Otsuki
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: