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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Admin - Sandbox - Data copy - Automation rules
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None
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1
This FR is for handling automation during data copy from Production to Sandbox
Scope of affected rules: The affected automation rules were scoped to multiple spaces (not single-space or global). The projects tied to these rules were part of the selective data copy.
Missing project scopes: After the copy, the scope fields were no longer linked to the projects, effectively blank/unresolved.
Suggestion for a more efficient process going forward:
When a selective data copy includes a project/space that an automation rule is scoped to, automatically remap the rule's scope to the new copy's project/space ID, instead of leaving it unresolved or blank.
Failing that, provide a bulk relink option where admins can map old scope → new sandbox scope in one go, rather than opening each rule individually.
Provide a report of which rules had broken scope and their original scope, so manual fixes are faster and less error-prone.