PMR reports not downloaded

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    • 4
    • Severity 2 - Major
    • Jira Software

      Issue Summary

      When download the Post Migration report an error is seen

      <APIError>
<context>
<source>c2c-middleware-assistant</source>
</context>
<errorCode>T1022</errorCode>
<errorMessage>PMR processing not complete yet for migrationId: XXXXXXXX. Try again after some time.</errorMessage>
</APIError>

      Steps to Reproduce

      1. Run a copy product data plan as per https://support.atlassian.com/organization-administration/docs/copy-jira-data/ 
      2. After the plan is completed, please attempt to download the report

       

      Expected Results

      Reports should download

      Actual Results

      Instead you will see an error like

      <APIError>
<context>
<source>c2c-middleware-assistant</source>
</context>
<errorCode>T1022</errorCode>
<errorMessage>PMR processing not complete yet for migrationId: XXXXXXXX. Try again after some time.</errorMessage>
</APIError>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Noopur Gautam
              Reporter:
              Sripriya Gupta
              Votes:
              1 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: