Description:
Currently, there is no native synchronization between an Atlassian Cloud Organization (e.g., ABCD.atlassian.net) and the "Customer Organizations" defined within the Atlassian Support Portal.

The Problem:
When new members are added to our real Atlassian organization, they are not automatically added to the corresponding Support Organization. This requires manual maintenance by site admins or Atlassian support engineers to ensure that team members can see "shared" tickets. This is a significant administrative burden for large enterprise teams.

Proposed Solution:
Provide a mechanism to automatically sync the user list from an Atlassian Cloud Site/Organization to a designated Support Portal Organization. This would allow:

All members of a site to automatically see tickets shared with that organization.

New employees to have immediate visibility into relevant support history without manual intervention.

Use Case:
"As an Org Admin, I want all members of my Atlassian site to be automatically enrolled in our support organization so they can view regular support tickets shared with the group, ensuring continuity when original reporters are unavailable."