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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Admin - Release Tracks/Controls
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None
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1
The current Cloud Release Track system (Bundled Track) lists updates based on technical code deployment rather than functional availability. This creates a disconnect for site administrators who rely on these notes to manage user expectations and internal communications.
Key Requirements:
- Truth in Labeling: Ensure statuses like "Rollout Complete" are only used when a feature is globally enabled and visible to all users in that track, rather than just indicating the code deployment is finished.
- Clearer Rollout Indicators: For features in a "progressive rollout" or "feature flag" state, provide a more accurate status than "Coming Soon" with "No timeframe yet" when the item is already appearing in a dated release log.
- Contextual Impact Analysis: Categorize "App Impacted" based on user-facing functionality rather than back-end technical dependencies. (e.g., Don't label Jira as "Impacted" for a JSM ChatOps feature unless there is a change to the Jira UI or core Jira user experience).
- Admin Communication Readiness: Provide a "Visibility Date" or "Enablement Window" to allow administrators to plan communications and training without having to manually "watch" for changes to appear in their environment.