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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Admin - Sandbox - Data copy
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None
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1
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Jira Service Management
Issue Summary
When running a sandbox copy - specific project to copy, the automation rule within the JSM project will not be copied to the target sandbox.
Steps to Reproduce
- Create a JSM project.
- Create an automation rule associated to the project.
- Copy this project with sandbox copy option - specific project to copy.
Expected Results
The projects data with automation rule should be copied to the sandbox.
Actual Results
The automation rule is not copied to the sandbox.
Workaround:
There's current no automatic way to run the copy in a project granularity.
Need to export the automation rule from the source project then import the json to the target sandbox.