Sandbox copy failing

XMLWordPrintable

    • 4
    • Severity 2 - Major

      Issue Summary

      Sandbox copy failing in Jixport phase while restoring JSM data

      Steps to Reproduce

      1. Initiate a sandbox copy from prod
      2. The copy fails the the import/export phase

      Expected Results

      Copy should be successful

      Actual Results

      The below exception is thrown in the log file:

      ImportProgress(rawStatus=Failed, rawProgress=19, description=Task failed, startTime=1762978347079, result=[\"jsm-pbp-migrations-restore-jsm-data failed: Provider jsm-pbp-migrations-restore-jsm-data reported a failure (success=false) - Failed to initiate restore for one or more entities\"]) 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Vittal Krishna
            Votes:
            3 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: