When trying to add a User to a Project under Settings > People, the application breaks if the User haven't logged in Jira yet.

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      Issue Summary

      If a User has yet to join or never accessed Jira, and you try to add this User to a Jira Project under "People", Jira Application will trigger a generic error.

      Steps to Reproduce

      1. Have a User created, but never accessed Jira Product. You can check its status in admin.atlassian.com
      2. Access a Jira Project, then Settings > People > Add the User with any Role.
      3. A general error is displayed, like the one below:

      Expected Results

      The Application to inform of any limitations of adding the User - such as, the user is still in a "Invited" state.

      Actual Results

      A generic error is displayed instead, which could cause confusion to whoever is running this action, leading them to keep trying and receiving the same error over and over.

      Workaround

      • Add the Project permission through admin.atlassian.com in "Jira product > three-dot menu > View Jira Project Roles“ from the User Page in Directory, instead of going directly to the Jira Project’s settings. If you don't have access, an Org-Admin might be able to help with this one.
      • Ask the User to log into the Jira Site, if possible, and then confirm the problem persists.

            Assignee:
            Unassigned
            Reporter:
            Michel Guedes
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              Created:
              Updated: