Sandbox creation may get stuck for Jira, JSM, Confluence

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    • 9
    • Severity 3 - Minor
    • Jira Software, Jira Service Management, Confluence

      Summary

      A user creating a sandbox may encounter a scenario in which the app (Jira, JSM, Confluence) remains stuck in "CREATING" status.

      Screenshot:

      Steps to Recreate

      1. User selects to create Jira, JSM, Confluence sandbox

      Expected Behavior

      1. Sandbox should be created after a few minutes

      Actual Behavior

      1. Sandbox creation is started and event appears as CREATING.
      2. Sandbox creation never completes

              Assignee:
              schakravarty (Inactive)
              Reporter:
              Alfonso S. [Atlassian Support]
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              Watchers:
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                Created:
                Updated:
                Resolved: