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  1. Atlassian Cloud
  2. CLOUD-12653

Customer invited notification project config is not supported by JSM C2C data copy tool

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      After performing a C2C JSM data copy, all notification settings in the JSM project are enabled by default.

      Example:

      The "Customer invited" notification under Project > Notification Settings was previously disabled, but became enabled after the migration.

      As a result, users and admins need to manually revert these settings to match the original configuration.

      Expected behavior:

      Notification settings should be preserved and carried over during the JSM C2C data copy.

              Unassigned Unassigned
              58491f7c048e Tian Zeng
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                Created:
                Updated: