Log inSkip to main contentSkip to sidebar
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
provide an option to retry failed sandbox data clone
For Jira, Internally, we can only retry/resume if the failure happened in the MediaFileCopy step and within the last 14 days.
With Jira production site having large size of attachments, sandbox FDC take longer time. In some scenarios, attachment [MediaFileCopy] keeps on running for 4-5 days.
After [MediaFileCopy] complets, and Data copy fails on next step, there is no option to retry/resume failed migration.
Suggested Solution
Provide an option to retry/resume failed migration from any steps.