Improve "External" user terminology to be consistent across Atlassian Cloud

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Security
    • None
    • 1
    • Jira Service Management

      Issue Summary

      The "External User" terminology can indicate different types of users depending on the page.

      On a JSM > Products > Organizations page: The account types indicated as "External" are references to portal-only accounts (not Atlassian Accounts).

      On Atlassian Administration (admin.atlassian.com) > Security > External Users: Here, External Users can be Atlassian Accounts.

      This creates some confusion for administrators.

            Assignee:
            Unassigned
            Reporter:
            Alex Stegani
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: