-
Suggestion
-
Resolution: Unresolved
-
None
-
9
-
-
Jira Software, Jira Service Management, Confluence
Summary
Currently, copying app data only has the option to:
- Copy all users and groups
- Copy users and groups related to the selected projects/spaces
- Copy users, groups, and members of groups referenced in the selected projects/spaces
However, often users need to merge or change users to remap content to a different email domain.
Suggestion
In Jira Cloud Migration Assistant (JCMA) and Confluence Cloud Migration Assistant (CCMA) we have an Advanced User Experience which allows users to download a CSV file containing the current users, modify the user so they are imported with a new email address, and then use the updated CSV file to import based on the updated email without making any user changes on the source.
Reference: Customize your users in advanced experience
This feature would give users more control over remapping content or updating emails during a Cloud-to-Cloud copy task for Jira, JSM, and Confluence.