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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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None
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1
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Minor
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0
Issue Summary
Larger 2-3MB and complex HTML files slow down the interaction of the attachment while previewing. The file needs to load fully before X or scroll are ready to interact.
Steps to Reproduce
- Open a Jira work item which contains an HTML attachment with various complex formatting like tables, css, etc.
- Open the file in preview.
- The file needs to load first before X or scroll becomes available for interaction.
- Sometimes the entire browser might freeze.
Expected Results
Interacting with X button should be avialable even before the attachment gets parsed and rendered in the browser.
Actual Results
Depending on the end user's browser capabilities, the file might take a while to load or sometimes even freeze/crash the browser.
Workaround
Download the file and preview it in html reader of choice.