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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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1
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Severity 3 - Minor
Issue Summary
When the Docx file has checkboxes , then attachment preview or viewing attachment from Jira is not displaying the checkboxes.
Attachment Preview/view from Jira issue

Actual Attachment with checkbox

Steps to Reproduce
- Create a Word document (.docx) with checkboxes.
- Select few checkbox and upload the attachment in Jira issue.
- Click on the attachment to view it from Jira issue > Checkboxes are not appearing.
Expected Results
Checkboxes in the .docx file should be visible in the preview.
Actual Results
View the preview of the attached file, the checkboxes will be missing
Workaround
- Download the attachment and view from MS Word application.
- Or convert save Word doc as a PDF before it is uploaded. Checkboxes will be visible.