Problem Statement:

In a Sandbox environment containing products from the same family, such as Jira Software (JSW) and Jira Service Management (JSM), deleting one product will also result in the deletion of the other.

It's important to note that JSW and JSM are distinct products, each available for purchase with separate plans and licenses.

Consider a scenario where a customer has an Enterprise license for JSW and a Premium license for JSM:

1. Create a Sandbox Site.
2. Within the same site, add both JSW and JSM.
3. Execute a Sandbox Data Clone to replicate production data into the Sandbox.
4. If the customer later decides to delete only the JSM sandbox, this action will inadvertently also delete the JSW sandbox, which may not have been the intended outcome.

Suggestion:

When removing products from the same Sandbox Site, it is essential to consider each product individually.