Uploaded image for project: 'Atlassian Cloud'
  1. Atlassian Cloud
  2. CLOUD-12362

Display Customized Message When Inviting Users to Products

    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      When trying to add people under 'Project Settings > People and access > Add People', and if the invite is deactivated in the "User Access Settings", the customized message should be displayed.

      Steps to Reproduce

      1. Under 'Admin Hub > Products > User Access Settings' : Disable the invites for the Jira product by setting it to "Don't allow invites", and set a customized message:
      2. Go to Jira and open one of the projects. Under 'Project Settings > People and access > Add People', try to add a new user.

      Expected Results

      The customized message should be displayed.

      Actual Results

      The actor is not able to insert a new email address by typing it and pressing enter if the user doesn't already exist on the site. An error message is displayed with "Choose at least one person".

      P.S.: When the user does exist on the site, the account will be displayed when the actor types their email in the field, and they can be invited to the project.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Note

      The customized message is displayed when inviting people via "Teams".

        1. ChooseAtLeastOnePerson.png
          ChooseAtLeastOnePerson.png
          363 kB
        2. InvitePeople.png
          InvitePeople.png
          204 kB
        3. Screenshot 2025-04-30 at 13.47.45.png
          Screenshot 2025-04-30 at 13.47.45.png
          274 kB

              Unassigned Unassigned
              mdhahak@atlassian.com Meriem Dhahak
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: