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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Admin - Product Updates
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None
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3
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Jira Software, Jira Service Management, Jira Work Management, Jira Product Discovery, Confluence, Bitbucket
Suggested Solution
The email should include the Site ID for the site where the user is requesting the product to be added.
This is reproducible on Cloud: (yes)![]()
Steps to Reproduce:
- The user navigates to the Atlassian site (XXXXXX.atlassian.net).
- They click on the "Your Apps" icon in the top left corner.
- The user views the products under "Recommended for your team."
- The user click on a product that is not currently available on the site.
- The user receives a message indicating that admin approval is required, along with a link to share with the admin.
The administrator receives an email :

- The administrator is unaware of which site the user is requesting the product to be added to.
Workaround:
When the administrator clicks on "Try <product> for free they will be redirected to their site:https://admin.atlassian.com/s/<siteID> From this site ID the administrator can find out to which site the user wants to add the product.
- is related to
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AX-1465 Product access request notification should only be visible under the organization where the user is present, not under all organizations
- Gathering Interest