Sandbox data clone fails if backup is running from backupmanager

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    • Jira Software, Confluence

      Issue Summary

      • Sandbox data clone fails immediately on export step.

        Steps to Reproduce

      1. Initiate backup of Jira cloud instance from backup manager
      2. Once backup is in running state , try to clone production data to sandbox instance

      Expected Results

      • Sandbox data clone should get completed successfully or there should be a proper message notifying about ongoing backup process.

        Actual Results

      Sandbox data copy fail immediately  [during the export stage] .

      The below exception is thrown in the splunk logs :

      Error processing request uri=/api/migrations/executor/v1/transfer Error calling downstream service
org.apache.hc.client5.http.HttpResponseException: status code: 409, reason phrase: Conflict
	at com.atlassian.sandbox.http.HttpClientExtensionsKt.expectStatusSet$lambda$1(HttpClientExtensions.kt:54)
	at org.apache.hc.client5.http.fluent.Response.handleResponse(Response.java:102)
	at com.atlassian.sandbox.http.HttpClientExtensionsKt.expectStatusSet(HttpClientExtensions.kt:46)
	at com.atlassian.sandbox.http.HttpClientExtensionsKt.expectStatus(HttpClientExtensions.kt:34)
	at com.atlassian.sandbox.http.HttpClientExtensionsKt.expectStatus$default(HttpClientExtensions.kt:33)
	at com.atlassian.sandbox.external.migrationplatform.MigrationPlatformClient.updateTransferStatus(MigrationPlatformClient.kt:96)

      Workaround

      • Initiate sandbox data clone after backup process is completed from the backup manager UI.

              Assignee:
              Siddharth Malik (Inactive)
              Reporter:
              Vishal Jadhav
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                Created:
                Updated: