Allow BRIE backup restoration to same tenant

XMLWordPrintable

    • 24
    • Jira Software, Jira Service Management, Confluence

      Issue Summary

      With new BRIE feature , We can only restore data to a product that's on the same shard as the backed-up product.

      Currently there is no option available to restore new BRIE backups to same tenant.

      Steps to Reproduce

      1. Go to admin.atlassian.com. Select your organization if you have more than one.
      2. Select Settings > Data management > Backup and restore.
      3. Create a backup policy and generate new backup  for any product for e.g. Confluence.
      4. Now try to restore this backup.

      Expected Results

      We should have an option to restore backup to same tenant i.e. same Confluence instance for which backup is generated.

      Actual Results

      We can only restore data to the same product with different empty cloud instance but with same shard as the backed-up product.

      Workaround

      • Currently there is no known workaround for this behavior. A workaround will be added here when available
      • Customers can use legacy backupManager to generate backup and restore it for same cloud instance

            Assignee:
            Unassigned
            Reporter:
            Vishal Jadhav
            Votes:
            14 Vote for this issue
            Watchers:
            16 Start watching this issue

              Created:
              Updated: