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  1. Atlassian Cloud
  2. CLOUD-12186

Jira software product automatically includes JSM Request Type field

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    • Jira Software, Jira Service Management

      Issue Summary

      Subscribing to Jira software product on Jira cloud certain custom field type "com.atlassian.servicedesk:vp-origin" with field name "Request Type" created automatically on cloud which is related to Jira service management.

      This is reproducible on Atlassian cloud: yes

      Steps to Reproduce

      • Subscribe to Jira software product without Jira service management product

      Expected Results

      Custom fields related to Jira service management product should not be installed

      Actual Results

      custom field type "com.atlassian.servicedesk:vp-origin" with field name "Request Type" created automatically on cloud.

      Workaround

      n/a

              Unassigned Unassigned
              vvaidhyanathan@atlassian.com Venkatesan
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                Created:
                Updated: