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  1. Atlassian Cloud
  2. CLOUD-12114

Exporting JSM customer should send a separate email to download it

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    • Resolution: Unresolved
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    • Jira Service Management

      User Problem

      Exporting JSM customers can take several minutes when the number of users is significant. It doesn't timeout, so users won't know if it's progressing or not.

      Suggested Solutions

      Take the same approach as managed/site accounts export. The CSV file is prepared in the background and it sends a separate email with the download link.

      Current Workarounds

      None

              Unassigned Unassigned
              a9811fcf7424 Kaz Nobutani
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                Created:
                Updated: