Creation of a Jira Sandbox creates a JSM sandbox unexpectedly

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    • 6
    • Severity 3 - Minor

      Issue Summary

      In some cases, it is possible that a Jira sandbox creation event results in the creation of both Jira and JSM sandbox on the Org.

      Steps to Reproduce

      • This issue is not reproducible at will but we have noticed a few organisations wherein the behaviour has occurred

      Expected Results

      If a Jira sandbox creation event is triggered, it is expected to see only Jira sandbox instance creation.

      Actual Results

      A Jira sandbox creation event triggers both Jira and JSM sandbox instance creation.

      Workaround

      Attempt to delete the sandbox and re-create the Jira sandbox, or contact Atlassian Support for assistance in removing the sandbox instance that is not required.

            Assignee:
            Rishikesh .
            Reporter:
            Bopanna
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: