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  1. Atlassian Cloud
  2. CLOUD-11951

Ability to change the global email from default domain jira@site.atlassian.net to custom domain abc@site.com for password reset and sign-up notification in JSM help center

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Atlassian Mail
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    • 3
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      Issue Summary

      Ability to change the global email from default domain jira@site.atlassian.net to custom domain abc@site.com for password reset and sign-up notification in JSM help center.

      Steps to Reproduce

      1. After following the steps in our documentation:

      Configuring Jira Cloud to send emails on behalf of your domain
      Verify a domain for your organization

      Expected Results

      Password reset and sign-up emails are still sent via the Jira default domain, not the custom domain

      Actual Results

      Password reset and sign-up emails are still sent via the Jira default domain, as of now it is the intended behaviour

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              cec83745f36c Seerat
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                Created:
                Updated: