-
Suggestion
-
Resolution: Unresolved
-
None
-
50
-
-
Jira Software, Jira Service Management
Issue Summary
When performing a Jira cloud-to-cloud migration, the pre-checks will identify affected boards (based on Board Location) with references to invalid filters, resulting in a log like this:
Project Id,Project Name,Board Id,Board Name,Invalid Filter id 12345,Project Name,120,Example Board Name,40543
However, because the board is not accessible due to the invalid filter, it cannot be accessed for deletion or correction. This results in the migration being blocked.
This is reproducible on Data Center: (no)
Jira Cloud currently prevents you from deleting a filter that is currently associated with a board. Reproducing this problem would require manual intervention via the database.
Steps to Reproduce
- Create a board and set the Location to a project that you will migrate from cloud-to-cloud.
- Manually invalidate the board by setting the associated filter to an invalid filter ID via the database.
- Attempt to migrate the project from cloud-to-cloud.
Expected Results
The precheck would provide a path to mitigate the boards that are blocking the migration. Some suggestions:
- An option to delete the offending board
- An option to update the offending board
- An option to clear the Location field for the offending board
Actual Results
A log file is provided with the offending board. Atlassian Support must be engaged to remediate the boards.
Workaround
Contact Atlassian Support.
- is duplicated by
-
- Closed
- relates to
-
MOVE-1755816 You do not have permission to view this issue
[CLOUD-11874] When migrating Jira Cloud to Cloud, boards with missing filters are identified in pre-checks, but there is no way to delete them
Hi,
As a workaround, I was in a hurry and I was able to delete the broken boards via API. They were invisible/unusable anyway...
https://developer.atlassian.com/cloud/jira/software/rest/api-group-board/#api-rest-agile-1-0-board-boardid-delete
Note : I used curl with basic authentication since I was not able to use a bearer token like in the example.
Another note, if you wonder : support informed me "that currently there is no such API to update the filters"
It would be great to have either automatic board validator/fixer process in background or an option to skip all invalid boards like it is implemented in JCMA for boards with invalid owners.
https://getsupport.atlassian.com/browse/MOVE-1777390