Uploaded image for project: 'Atlassian Cloud'
  1. Atlassian Cloud
  2. CLOUD-11834

If the organization only has Jira Work Management as the available Jira product, the "Copy Product Data" feature does not list the source and destination links.

    XMLWordPrintable

Details

    Description

      Issue Summary

      This is reproducible on Data Center:  (no)

      If the organization only has Jira Work Management as the available Jira product, the "Copy Product Data" feature does not list the source and destination links.

      While Jira Work Management (JWM) is supported on JC2C tool according to "What moves in a cloud-to-cloud migration for Jira," JC2C does not function with JWM-only sites.

      Steps to Reproduce

      1. Configure a site with Jira Work Management (JWM) only.
      2. Create some JWM projects on the newly created site. Attempt to copy data under the same Org.
        1. The JWM-only site isn't showing up on either the source or destination field.
        2. Another site under the same organization, with Jira Software (JSW) and Jira Service Management (JSM) activated, is showing on both the source and destination field.
        3. Activate JSW on the JWM-only site.
        4. The JWM-only site is now showing on both the source and destination field.

      Expected Results

      • The newly created JWM-only site should appear as an option in both the source and destination fields when attempting to copy data under the same Org.

      Actual Results

      • Initially, the JWM-only site did not appear in either the source or destination field.
      • After activating JSW on the JWM-only site, it appeared in both the source and destination fields as expected.

      Workaround

      As a workaround, temporarily enable JSW.

      Attachments

        Activity

          People

            a34a98561121 Nikhil Ranjan
            pthaikkalloor Prasanth
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: