Jira Cloud to Cloud Migration Tool does not migrate multi-line text field renderers

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    • 10
    • Severity 3 - Minor

      Issue Summary

      During a Jira Cloud-to-Cloud migration, the field renderers are not migrated as part of the field configuration settings.
      Taking a multi-line text field as an example, it'd mean that post-migration, the field renderer will be set to its default value of Default Text Renderer.

      Note: This discrepancy is not explicitly called out in the What migrates in a cloud-to-cloud migration for Jira article.

      Steps to Reproduce

      1. Create a new multi-line text custom field
      2. Associate the custom field with a project
      3. Modify the field configuration and change the custom field's renderer to Wiki Style Renderer
      4. Migrate the project using the Jira C2C Beta Tool
      5. Observe the field configuration in the destination site

      Expected Results

      The field configuration settings are migrated and the field renderer is the same as on the source site

      Actual Results

      The field configuration settings are not migrated and the field renderer is set to Default Text Renderer

      Workaround

      Manually modify the field configuration after migration and change the renderer to the correct renderer:

              Assignee:
              Unassigned
              Reporter:
              Osimar M. (Osi) | Atlassian Support (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: