Issue Summary

• User is not able to create issues in a project. There is no error seen, the create issue screen just hangs

Steps to Reproduce

1. Assign Project Lead
2. Update "Default Assignee" to project lead
3. Disable managed user account that is the default assignee
   1. OR - Remove "Assignable Issues" Permission
4. Attempt to create an issue in the project

Expected Results

• The UI should show the users an error to help them determine the issue.
  "There was problem in creating this issue with the default assignee. Please review your Project Details and verify this user is active and has Assignable Issues permission"

Actual Results

• The create issue screen hangs and does not close. There is no indication of an error or issue. The problem needed to be replicated and captured in a HAR.

The below error is thrown in the HAR file:

{
    "errorMessages": [],
    "errors": {
        "assignee": "The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off."
    }
}

Workaround

• Capture a HAR and review to see if you can find a permissions issue like below:
  
• Update the Default Assignee to "Unassigned" OR provide default assignee with Assign Issues permission and verify they are active within your Atlassian Organization