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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Admin - Sandbox - App Install / Billing / Config
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10
Enterprise licensed users are not counted under the Atlassian Access bill. However, licensed users on sandbox sites within Enterprise organizations are billable.
Suggestion :
Exclude licensed users on Enterprise sandbox sites from Atlassian Access billing
Workarounds
- Grant the user(s) access to an enterprise product.
- Remove the sandbox access that the user has.
- Add the user to a non-billable authentication policy
- Unclaim the user
- Deactivate the user