BRIE backup fails to take a backup

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    • 1
    • Severity 2 - Major

      Issue Summary

      Im working with BRIE PM Arjoon Som and Vamsi Bhagi.
      I've been asked to create a JAC in the component 'BRIE - Full Backup - Jira to investigate issues with Jira data backup process.

      
      

      Backup details
      --------------
      Product Jira
      Name canvadev
      Backup location ./canvadev.atlassian.net

      ? Start backup? [y/N]:y

      ✓ Starting backup

      Backup overview
      ---------------
      Backup ID 1fe2a118-d2e2-4125-bea8-aa450323e0d6
      Started Mar. 26, 2022 10:01 a.m.
      Download speed 330.78 kbps

      Download activity
      ----------------- {code}

      As you can see, the download speed is very slow 330 kbps which is unacceptable.

      My internet downlink is 76-100mbps

      Steps to Reproduce

      1. Trigger backup using BIRE Jira CLI
      2. Fails after a certain period of time

      Expected Results

      The CLI should have been able to complete the backup and download all the files

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      ...
      

      Workaround

      There is no workaround

              Assignee:
              Shubham Gupta
              Reporter:
              Vicky Kharisma
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                Created:
                Updated:
                Resolved: