Uploaded image for project: 'Atlassian Cloud'
  1. Atlassian Cloud
  2. CLOUD-11251

Show all Atlassian support requests related to an organization on admin.atlassian.com

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 5

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Cloud administrators frequently review or manage support requests created by users or admins within their organization. Currently, these support requests:

      1. Are only visible on a separate property (support.atlassian.com) and there's no navigation between Support and Atlassian cloud administration.
      2. Admins only have visibility into tickets they have been directly added to.

      Ideally, we would automatically add certain org administrators to all tickets created by users within their organization, and have a place inside Admin Hub to actually view the tickets.

              Unassigned Unassigned
              dmeyer Dave Meyer
              Votes:
              11 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: