Misleading renewal email notification for Sandboxes

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    • 4
    • Severity 3 - Minor

      Issue Summary

      It is only needed to pay for sandboxes if you have third-party apps installed on it and you want to keep using them after their trial period.

      When that happens, an email notification will be sent describing the price that you would need to pay for the apps. But at this time the email notification might be misleading since it states that the product Jira/Confluence requires payment rather than the actual third-party apps:

      Steps to Reproduce

      • Create a Sandbox
      • Add one or more third-party apps to it, and keep them installed until the end of their trial

      Expected Results

      An email notification stating that you need to pay for those apps will be sent, and those apps will be listed on the email.

      Actual Results

      The email notification states that the product Jira/Confluence will be renewed instead, giving the idea that you are paying for them.

      Workaround

      None at the moment.

              Assignee:
              Unassigned
              Reporter:
              Leonardo De Almeida
              Votes:
              3 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: