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November 8, 2022 - Full data copying available for JSW, JSM and Confluence. For future improvements, see the linked sub-tasks.
Hi everyone,
The ability to copy over all your data* is available and working in production as designed. Some limitations exist where some data is not copied, including Automation rules, Insight objects, etc. For a breakdown, please see our official documentation.
We will continue investing in improvements to the full data copying process. Some of these can be found as suggestions as subtasks of the parent issue.
Regards,
Matt Tse
JOB STORY
When I have created a sandbox
I want to be able to copy data from my production environment
So that the sandbox contains the necessary data and information I need to be able to test the changes I want to make
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CIVDEV-1481 Loading...
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[CLOUD-11102] Ability to copy data from production to sandbox
| Remote Link | Original: This issue links to "SSRE-1481 (Atlassian Security Jira)" [ 535638 ] | New: This issue links to "CIVDEV-1481 (ASEC/J)" [ 535638 ] |
| Resolution | New: Done [ 17 ] | |
| Status | Original: Awaiting Release [ 11372 ] | New: Closed [ 6 ] |
| Description |
Original:
{panel:title=November 8, 2022 - }
Hi everyone, The ability to copy over all your data* is available and working in production as designed. Some limitations exist where some data is not copied, including Automation rules, Insight objects, etc. For a breakdown, please see our [official documentation|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/]. * Data copying for Jira *does not* include data from Automation, Insight, Proforma, and marketplace apps. * Data copying for Confluence *does not* include data from marketplace apps. * Data copying will fail if: ** the uncompressed XML file size is over 40GB. ([Contact support|https://support.atlassian.com/] if you want to copy files over 20GB) ** the production environment and linked sandbox are in different realms. [Learn about data residency for sandboxes|https://confluence.atlassian.com/cloud/move-data-to-another-realm-1021239505.html]. We will continue investing in improvements to the full data copying process. Some of these can be found as suggestions in the subtasks of Regards, Matt Tse {panel} h6. *JOB STORY* When I have created a sandbox I want to be able to copy data from my production environment So that the sandbox contains the necessary data and information I need to be able to test the changes I want to make — |
New:
{panel:title=November 8, 2022 - Full data copying available for JSW, JSM and Confluence. For future improvements, see the linked sub-tasks. }
Hi everyone, The ability to copy over all your data* is available and working in production as designed. Some limitations exist where some data is not copied, including Automation rules, Insight objects, etc. For a breakdown, please see our [official documentation|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/]. We will continue investing in improvements to the full data copying process. Some of these can be found as suggestions as subtasks of the [parent issue|https://jira.atlassian.com/browse/CLOUD-10910]. Regards, Matt Tse {panel} h6. *JOB STORY* When I have created a sandbox I want to be able to copy data from my production environment So that the sandbox contains the necessary data and information I need to be able to test the changes I want to make — |
| Description |
Original:
{panel:title=November 8, 2022 - }
Hi everyone, We now allow you to choose whether or not your Jira and/or Confluence media data is copied over during the data copying process. There are still a few known caveats: * Data copying for Jira *does not* include data from Automation, Insight, Proforma, and marketplace apps. * Data copying for Confluence *does not* include data from marketplace apps. * Data copying will fail if: ** the uncompressed XML file size is over 20GB. ([Contact support|https://support.atlassian.com/] if you want to copy files over 20GB) ** the production environment and linked sandbox are in different realms. [Learn about data residency for sandboxes|https://confluence.atlassian.com/cloud/move-data-to-another-realm-1021239505.html]. For more information, please visit our [official documentation|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/]. We are continuing to improve the data copying experience so I will keep this ticket open for now until further notice. Feel free to leave your feedback or comments on this ticket below or email me directly. Regards, Matt Tse {panel} h6. *JOB STORY* When I have created a sandbox I want to be able to copy data from my production environment So that the sandbox contains the necessary data and information I need to be able to test the changes I want to make — |
New:
{panel:title=November 8, 2022 - }
Hi everyone, The ability to copy over all your data* is available and working in production as designed. Some limitations exist where some data is not copied, including Automation rules, Insight objects, etc. For a breakdown, please see our [official documentation|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/]. * Data copying for Jira *does not* include data from Automation, Insight, Proforma, and marketplace apps. * Data copying for Confluence *does not* include data from marketplace apps. * Data copying will fail if: ** the uncompressed XML file size is over 40GB. ([Contact support|https://support.atlassian.com/] if you want to copy files over 20GB) ** the production environment and linked sandbox are in different realms. [Learn about data residency for sandboxes|https://confluence.atlassian.com/cloud/move-data-to-another-realm-1021239505.html]. We will continue investing in improvements to the full data copying process. Some of these can be found as suggestions in the subtasks of Regards, Matt Tse {panel} h6. *JOB STORY* When I have created a sandbox I want to be able to copy data from my production environment So that the sandbox contains the necessary data and information I need to be able to test the changes I want to make — |
| Description |
Original:
{panel:title=September 29, 2021 - Media data is optional now when doing a data copy. Available to all Premium & Enterprise customers.}
Hi everyone, We now allow you to choose whether or not your Jira and/or Confluence media data is copied over during the data copying process. There are still a few known caveats: * Data copying for Jira *does not* include data from Automation, Insight, Proforma, and marketplace apps. * Data copying for Confluence *does not* include data from marketplace apps. * Data copying will fail if: ** the uncompressed XML file size is over 20GB. ([Contact support|https://support.atlassian.com/] if you want to copy files over 20GB) ** the production environment and linked sandbox are in different realms. [Learn about data residency for sandboxes|https://confluence.atlassian.com/cloud/move-data-to-another-realm-1021239505.html]. For more information, please visit our [official documentation|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/]. We are continuing to improve the data copying experience so I will keep this ticket open for now until further notice. Feel free to leave your feedback or comments on this ticket below or email me directly. Regards, Matt Tse {panel} h6. *JOB STORY* When I have created a sandbox I want to be able to copy data from my production environment So that the sandbox contains the necessary data and information I need to be able to test the changes I want to make — |
New:
{panel:title=November 8, 2022 - }
Hi everyone, We now allow you to choose whether or not your Jira and/or Confluence media data is copied over during the data copying process. There are still a few known caveats: * Data copying for Jira *does not* include data from Automation, Insight, Proforma, and marketplace apps. * Data copying for Confluence *does not* include data from marketplace apps. * Data copying will fail if: ** the uncompressed XML file size is over 20GB. ([Contact support|https://support.atlassian.com/] if you want to copy files over 20GB) ** the production environment and linked sandbox are in different realms. [Learn about data residency for sandboxes|https://confluence.atlassian.com/cloud/move-data-to-another-realm-1021239505.html]. For more information, please visit our [official documentation|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/]. We are continuing to improve the data copying experience so I will keep this ticket open for now until further notice. Feel free to leave your feedback or comments on this ticket below or email me directly. Regards, Matt Tse {panel} h6. *JOB STORY* When I have created a sandbox I want to be able to copy data from my production environment So that the sandbox contains the necessary data and information I need to be able to test the changes I want to make — |
| Component/s | New: Admin - Sandbox - Data copy [ 66419 ] |
Hi,
What about application links for OAuth Type?
I see its mentioned somewhere that they do get disabled when moving data from Prod to Sandbox.
Can anyone confirm?
Hi Matt - what is "awaiting release" on this issue? It would be nice to know what is coming...
Thank you.
Hi 604f602071b3 , we are now working on providing that functionality, starting with JSW. You can follow the progress here: https://jira.atlassian.com/browse/CLOUD-11155.
Hi Matt,
Is there any way to find out if the uncompressed XML file for Jira Work Management is 40 GB?
In our environment, the download of the backed up files takes a long time and times out.