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  1. Atlassian Cloud
  2. CLOUD-11042

Translation for keyword when a subscription is canceled does not work.

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    • Resolution: Fixed
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      Issue : 

      Translation for keyword when a subscription is canceled does not work. When trying to cancel subscription, it is requested to indicate a keyword in the text box, this key word is CANCEL in English, but it is translated to the language the user has set in their profile. will not cancel the subscription and we have to type in English as "CANCEL".

      Steps to replicate

      1. Set your profile language to any other than English
      2. Go to your organization administration page.
      3. Attempt to remove a subscription.
      4. A message will ask you to indicate a word to confirm the cancellation,

      Expected Result

      The word is indicated and more options are shown.

      Actual Result

      The word is indicated and nothing happens

      Dutch

      As per the description, when typing ANNULEREN will not cancel subscription

      French

      The word ANNULER doesn't work.

      Workaround

      Indicate the word CANCEL (in English) to continue with the procedure.

        1. image-2020-08-26-18-05-33-218.png
          139 kB
          Priyadharshini CS
        2. screenshot-1.png
          70 kB
          Rene C. [Atlassian Support]
        3. screenshot-2.png
          273 kB
          Anusha Rutnam

              Unassigned Unassigned
              c1c38b0b1b95 Priyadharshini CS (Inactive)
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                Created:
                Updated:
                Resolved: