Reordering statuses gives a "XSRF Security Token Missing"

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: None
    • None
    • Severity 3 - Minor

      Issue Summary

      Admins are receiving the following warning/error when trying to reorder the statuses of their Jira Cloud instance:

      "XSRF Security Token Missing

      Jira could not complete this action due to a missing form token.

      You may have cleared your browser cookies, which could have resulted in the expiry of your current form token. A new form token has been reissued.

      Request URL: /secure/admin/StatusDown.jspa

      The original input has been captured and you can retry the operation.

      Sorry, but any file attachments in the original input will be lost.
      Retry Operation."

      Steps to Reproduce

      1. Access a Jira Cloud instance, as a Jira admin;
      2. Access the list of statuses;
      3. Try to reorder a status.

      Expected Results

      The status is reordered.

      Actual Results

      Jira will throw a "XSRF Security Token Missing" warning/error.

      Workaround

      Click "Retry Operation". The status should be reordered.

              Assignee:
              Unassigned
              Reporter:
              Ricardo Gebhardt (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: