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  1. Confluence Cloud
  2. CONFCLOUD-76617

SPF for 201701confluence.atlassian.net is not set.

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    Description

      When sending emails via SendGrid the domain 201701confluence.atlassian.net is used as a sender. 

      Authentication-Results: spf=none (sender IP is 168.245.48.17)
smtp.mailfrom=201701confluence.atlassian.net; arivale.com; dkim=pass
(signature was verified) header.d=atlassian.net;arivale.com; dmarc=permerror
action=none header.from=arivale.atlassian.net;
Received-SPF: None (protection.outlook.com: 201701confluence.atlassian.net
does not designate permitted sender hosts)

      This causes issues as 201701confluence.atlassian.net does not have a valid SPF record:

      $ dig -t txt 201701confluence.atlassian.net @8.8.8.8 +multiline +short
"wildcard-placeholder"
$ dig -t txt 201701confluence.atlassian.net @9.9.9.9 +multiline +short
"wildcard-placeholder"
$ dig -t txt 201701confluence.atlassian.net @208.67.222.222 +multiline +short
"wildcard-placeholder"

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-72132 Notifications from filter shares may be blocked due to SPF fail

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-8592 Service Desk customer notifications are being marked as SPAM

          • Highest - Our top priority issues
          • Closed
          relates to

          Suggestion - JSDCLOUD-5614 JSD Notification were not sent out due to failed DMARC/Marked as SPAM. Add option to control the Reply-To: header in Jira Cloud

          • Closed
          has action

          MSGI-2599 Loading...

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              Unassigned Unassigned
              jloe joshloe (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: