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  1. Bitbucket Server
  2. BSERV-9452

There is no way to update out-of-date info in JIRA's dev summary panel for old branches

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    Details

    • Type: Bug
    • Status: Gathering Impact (View Workflow)
    • Priority: Highest
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None

      Description

      Summary

      There is a discrepancy between the data shown in JIRA's dev summary panel and what's really in Bitbucket Server. For old branches/issues, this data will never get refreshed. (This is due to a discrepancy between the AO JIRA_INDEX table and sta_pull_request)

      Environment

      Bitbucket Server 4.6.2 with many 3rd party add-ons

      Steps to Reproduce

      Unknown

      Expected Results

      The data shown in the dev summary panel and the state of PRs in Bitbucket Server should be in-sync.

      Actual Results

      The data shown in the dev summary panel shows the PR as OPEN when it's actually merged

      Notes

      • There was a suggestion that this issue was caused by third-party plugins but we have seen this (rarely) on our internal Atlassian Bitbucket Server instance, so we know it can happen without them, too.
      • Without "steps to reproduce", it's hard to know where to start on this bug. Perhaps we could provide some way to manually refresh the data (with a "reload" button in the dev summary panel?). That's not an elegant solution but we aren't seeing this issue often enough to think the feature needs significant hardening, either.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              abromberg Aaron Bromberg (Inactive)
              Votes:
              21 Vote for this issue
              Watchers:
              39 Start watching this issue

                Dates

                Created:
                Updated: