There is a discrepancy between the data shown in JIRA's dev summary panel and what's really in Bitbucket Server. For old branches/issues, this data will never get refreshed. (This is due to a discrepancy between the AO JIRA_INDEX table and sta_pull_request)
Bitbucket Server 4.6.2 with many 3rd party add-ons
The data shown in the dev summary panel and the state of PRs in Bitbucket Server should be in-sync.
The data shown in the dev summary panel shows the PR as OPEN when it's actually merged
- There was a suggestion that this issue was caused by third-party plugins but we have seen this (rarely) on our internal Atlassian Bitbucket Server instance, so we know it can happen without them, too.
- Without "steps to reproduce", it's hard to know where to start on this bug. Perhaps we could provide some way to manually refresh the data (with a "reload" button in the dev summary panel?). That's not an elegant solution but we aren't seeing this issue often enough to think the feature needs significant hardening, either.