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  1. Bitbucket Data Center
  2. BSERV-7620

Stash on Windows causing BSOD or Stash will crash silently

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      Summary

      The bundled winp library will kill random processes, one of which can be Stash itself.

      Environment

      • If in a Windows VM the blue screen of death is most common.
      • If not on a VM, Stash will most likely crash randomly with no errors.

      Results

      The following can be found in the memory dump:

      nt!KeBugCheckEx
nt!PspCatchCriticalBreak+0xad
nt! ?? ::NNGAKEGL::`string'+0x48196
nt!PspTerminateProcess+0x6d
nt!NtTerminateProcess+0x9e
nt!KiSystemServiceCopyEnd+0x13
ntdll!NtTerminateProcess+0xa
KERNELBASE!TerminateProcess+0x25
winp_x64_35A3F35D2ED629A6CEC5B41DD1D280C3!Java_org_jvnet_winp_Native_noop+0x178
0x2638
0x1

      If you think you are running into this bug, please open a support ticket and send us a support zip with a memory dump. Navigate to C:\Windows and check if memory.dmp file is available. Please attach it to the case.

      Workaround

      There is not a great workaround other than to upgrade to one of the fixed versions (4.0.0, 3.11.1, 3.10.4).

            [BSERV-7620] Stash on Windows causing BSOD or Stash will crash silently

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              behumphreys Ben Humphreys
              jethomas Jeff Thomas
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: