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  1. Bitbucket Data Center
  2. BSERV-5331

Plugin reports "Incompatible with product license (wrong type)"

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    Description

      Problem
      On Stash 3.3.0 and 3.3.1 some plugins may report Incompatible with product license (wrong type), while the product license (Stash) matches the tier/type for the add-on license.

      This behavior has been observed with Open Source (unlimited) licenses and the NotifyR plugin, but others may be affected too.

      Workaround

      If on Stash 3.2.4+, upgrade the UPM:

      1. Check if the UPM can be updated in online mode, if can be, update it. Otherwise use the following guide:
      2. Download the UPM add-on 2.18.2 from its Marketplace space
      3. Follow the instructions below to update it in your instance:
        1. Updating the Universal Plugin Manager

      Alternatively, apply an evaluation license for the add-on until and upgrade to 3.5+ can be scheduled.

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            ssaasen Stefan Saasen (Inactive)
            pkoczan Peter Koczan (Inactive)
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              Updated:
              Resolved: