Details
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Bug
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Resolution: Unresolved
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Medium
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None
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8.9.0
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1
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Severity 3 - Minor
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Description
Problem
Environment
Bitbucket Integrated with Jira cloud
Steps to Reproduce
- Integrate Bitbucket with Jira Cloud
- Add the component to Jira so that the component field is available to choose from when creating the Jira ticket
- Try to create Jira ticket from bitbucket Pull request comment and don't choose any Component from the dropdown leaving the field empty
Expected Results
Jira ticket should be created as normal even though the component field is set to empty
When integrated with Jira Onprem the expected result can be seen where a Ticket is created successfully even when the Component filed is set to empty
Creating the Jira issue directly from Jira cloud UI also allows to set component field to empty
Actual Results
Creating for Jira ticket from Pull request fails with the error below
Workaround
As of now, there is no known workaround and the suggestion is to choose a component when creating the Jira Ticket from the pull request comment