Accessing Mirror support tools from the primary server results in "You're not authorized to view this page. Please log in as an administrator"

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    • 1
    • Severity 3 - Minor
    • CtB - Improve Existing

      Issue Summary

      Accessing the Support tools for Mirrors hosted on a different domain from the primary server using Google Chrome or Chromium-based browsers results in the following:

      "You're not authorized to view this page. Please log in as an administrator or contact your administrators for help."

      Steps to Reproduce

      1. Setup a Bitbucket Datacenter instance hosted on bitbucket.mydomain.com
      2. Step up a Mirror node hosted on mirror.otherdomain.com and register it with the upstream (bitbucket.mydomain.com)
      3. Authorize the mirror in the primary server
      4. Administration --> Troubleshooting and Support Tools - mirror

      Expected Results

      Be able to access the troubleshooting page support tools/create support zip.

      Actual Results

      "You're not authorized to view this page. Please log in as an administrator or contact your administrators for help."

      Workaround

      • Use no Chromium-based browsers such as Firefox.
      • Open Developer tools in Chrome > Console and run the following command -
        window.open(document.querySelector("iframe").src, "_blank") 

              Assignee:
              Manish
              Reporter:
              Luiz Elias (Inactive)
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                Created:
                Updated:
                Resolved: