Source: Tooltip content disappears when the mouse hover is moved away from the tooltip

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    • 1
    • Severity 3 - Minor
    • 1

      Issue Summary

      Additional content that becomes available on hover does not allow the user to move the pointer over that same additional content without the additional content disappearing.

      Element name: Content appears on hover over the below-mentioned elements

      • Info icon
      • Browse button
      • Filter button.

       Steps to Reproduce

      1. Launch the URL
      2. Navigate to the main content area and hover with the mouse on the Info icon, Browse button and  Filter button for the tooltip to appear.

      Screen Recording

      Screen Recording 2022-04-07 at 6.37.03 PM.mov

      Actual Results

      Tooltip content that becomes available when users hover over with a mouse moves on the Info icon, Browse button and  Filter button. When users try to move their mouse on the tooltip in order to read it, the tooltip disappears. Thus low vision users found it difficult to access the tooltip content.

      Expected Results

      Modify the scripts associated with the tooltip content to ensure that it remains visible until the user decides to dismiss the tooltip. This will enable low vision users to navigate to the tooltip content and dismiss it after accessing it. 

      Workaround

      There no is workaround available. 

      Bug Ref: 741975

        1. Screen Recording 2022-04-07 at 6.37.03 PM.mov
          5.93 MB
          Akhilesh Paradhi
        2. Screen Recording 2023-11-30 at 6.44.33 pm.mov
          2.99 MB
          Navpreet Ahuja

            Assignee:
            Navpreet Ahuja
            Reporter:
            Matthew Brennan
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: