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  1. Bitbucket Data Center
  2. BSERV-11668

Provide the steps required to generate a Support Zip from a Bitbucket Server mirror

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    • Suggestion
    • Resolution: Unresolved
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    Description

      Problem Definition

      The Create a Support Zip documentation covers how to generate a Support Zip for the upstream/primary nodes, but it does not provide instructions on how to generate one for a mirror.

      Suggested Solution

      Add the related documentation to the Create a Support Zip page.

      Workaround

      Follow the steps below to create a Support Zip from a mirror.

      1. Browse to the Bitbucket Administration Page
      2. Select one of the following options:
        1. Support Tools - <mirror name> from the sidebar on the left
        2. Support Tools - <mirror name> from the Support area on the page

      Here is a screenshot showing these options:

      Note:

      • <mirror name> will be the value chosen when creating the mirror
      • in case of multiple mirrors, they will all be displayed both on the sidebar and on the main area of the page one below the other

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            Unassigned Unassigned
            ccurti Caterina Curti
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            Dates

              Created:
              Updated: