Unable to generate a support zip on all nodes

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    • Type: Bug
    • Resolution: Tracked Elsewhere
    • Priority: Low
    • None
    • Affects Version/s: 5.8.2
    • Component/s: None
    • None
    • Severity 3 - Minor

      Summary

      Unable to generate support zip from all the nodes using the REST API from Create a support zip using the REST API in Data Center applications

      Step to Reproduce

      1. Ensure the Data Center applications running Atlassian Troubleshooting and Support Tools 1.11.0 or later.
      2. Run the REST API to generate the Support Zip.

      Expected Results

      The support zip is generated at a location whereby all the logs across the nodes are compressed into Support Zip.

      Actual Results

      The ATST plugin for this product does not support clustering

      Executing url via browser is giving: HTTP ERROR 405

      Workaround

      Manually attaching the logs from the nodes to the ticket.

            Assignee:
            Unassigned
            Reporter:
            Baskar Annamalai (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: