A few page items require the count of licensed users before rendering. However, licensed user count calculation can take a long time to complete on large instances with lot of users and group. As a result, normal users are able to see pages but their admin users aren't able to see any pages until after the licensed user count is calculated.
Save the licensed user count and reload it on startup so admins can use the app immediately.
- is related to
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BSERV-10450 DefaultLicensedUserCountCache should not block page views
- Gathering Interest
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PS-19840 You do not have permission to view this issue
- mentioned in
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Page Failed to load
Form Name |
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[BSERV-10464] Save licensed user count across restarts
Workflow | Original: JAC Suggestion Workflow [ 3396765 ] | New: JAC Suggestion Workflow 3 [ 3615132 ] |
Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: BSERV Suggestions Workflow [ 2687500 ] | New: JAC Suggestion Workflow [ 3396765 ] |
Link | New: This issue is related to BSERV-10450 [ BSERV-10450 ] |
Workflow | Original: Stash Workflow [ 2488895 ] | New: BSERV Suggestions Workflow [ 2687500 ] |
Status | Original: Closed [ 6 ] | New: Resolved [ 5 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 345874 ] |
Fix Version/s | New: 5.3.6 [ 77508 ] | |
Fix Version/s | New: 5.4.4 [ 77509 ] | |
Fix Version/s | New: 5.5.5 [ 77510 ] | |
Fix Version/s | New: 5.7.0 [ 76390 ] | |
Fix Version/s | New: 5.6.2 [ 77399 ] |
Description |
Original:
A customer's instance is taking 4 hours to calculate the licensed user count. A few page items require licensed user count before rendering for admins. As a result, normal users are able to see pages but their admin users aren't able to see any pages until after the licensed user count is calculated.
Save the licensed user count and reload it on startup so admins can use the app immediately. |
New:
A few page items require the count of licensed users before rendering. However, licensed user count calculation can take a long time to complete on large instances with lot of users and group. As a result, normal users are able to see pages but their admin users aren't able to see any pages until after the licensed user count is calculated.
Save the licensed user count and reload it on startup so admins can use the app immediately. |
Thanks for the complete list of fixed versions!!