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  1. Bitbucket Cloud
  2. BCLOUD-5666

Deleted account is still treated as existing (BB-6928)

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      I created an account yesterday for a work email address, but realised that I already had a bitbucket account (the one I'm reporting from).

      I immediately deleted the account, and then tried to add the work address to my previously existing account. This wasn't possible because it claimed that the email address was in use.

      I also suspected that maybe the user being part of a team might have been keeping it in the system, but removing it from the team has not resolved the problem either.

      The account seems to be in a quasi-existing state where:

      1. I can reset the password.
      2. I can view the profile.
      3. I can't log in.
      4. I can't use the email address.

      Basically this email address has now been rendered completely unusable. Could we have some intervention to have this account fully removed?

      Thanks.

              Unassigned Unassigned
              5e94ace00cc5 dwhite
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