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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Workspace - Invitations
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None
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1
Summary
Display a warning to the inviter only when the invitee has “Product Invitations” disabled, explaining that the invite email won’t be delivered and linking to troubleshooting guidance.
Problem
Invites appear to send successfully even when the recipient has Product Invitations disabled, resulting in no email delivery and confusion.
Proposed solution
During the invitation workflow, Bitbucket should check the invitee’s invitation/email preference status (when determinable). If the invitee has Product Invitations disabled, show a warning inline before/after sending the invite:
Suggested warning copy (conditional):
“This user has Product Invitations disabled in their Atlassian email preferences, so they may not receive the invite email. Ask them to enable it, or see troubleshooting.”
Include links:
- Email preferences: https://id.atlassian.com/gateway/api/marketing/email-preferences
Acceptance criteria
- If the invitee’s Product Invitations = disabled, the UI displays the warning to the inviter.
- If the invitee’s Product Invitations = enabled, no warning is shown.