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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Repository - Git Client HTTP
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None
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1
Problem:
Customers sometimes get clone failures when running git clone over HTTPS. The clone disconnects mid-transfer with errors like:
- unexpected disconnect while reading sideband packet
- fatal: the remote end hung up unexpectedly
There is already a KB for the same error pattern on push:
https://support.atlassian.com/bitbucket-cloud/kb/git-push-fails-with-error-unexpected-disconnect-while-reading-sideband-packet-fatal-the-remote-end-hung-up-unexpectedly/
Request:
Provide clearer server-side diagnostics (reason + trace/request ID + recommended next step).