Users are being automatically unsubscribed from productInvitations upon receiving an invitation email

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    • 4
    • Severity 3 - Minor
    • 4,851

      Issue Summary

      Users are being automatically unsubscribed from productInvitations upon receiving an invitation email for a workspace

      Steps to Reproduce

      1. Invite a user to a workspace or a repo
      2. By default, productInvitations is enabled for any user unless they disable it. The user receives the invitation email.

      Expected Results

      If the user doesn't accept the invite on time and admin tries to resend the invitation, it doesn't go through.

      Actual Results

      productInvitations is auto-disabled immediately after receiving the first invitation email and the new invite email is not delivered to the user.

      Workaround

      Users can enable the productInvitations in their Atlassian account settings -> email preferences as per this document - Troubleshooting: Not Receiving Bitbucket Cloud Workspace Invitations

              Assignee:
              Unassigned
              Reporter:
              Swetha Boyapati
              Votes:
              1 Vote for this issue
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                Created:
                Updated:
                Resolved: