Bitbucket Pipelines cloud steps on arm sporadic error due to "Step exceeded processing limits and has timed out".

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    • 2
    • Severity 3 - Minor
    • 6

      Issue Summary

      Bitbucket Pipelines steps running in cloud on ARM may occasionally error after 2 hours with a message indicating "Step exceeded processing limits and has timed out." This has been identified as an infrastructure bug affecting the way the sandbox for a pipelines step is created, preventing the sandbox from starting correctly.

       

      Steps to Reproduce

      Configure a pipelines cloud step to run on ARM. 

      pipelines:
        default:
          - step:
              runtime:
                cloud:           
                  arch: arm
              script:
                - echo "hello world"

       

      Expected Results

      The step should pass.

      Actual Results

      The step errors with a "Step exceeded processing limits and has timed out" error after 2 hours.

      Workaround

      Try re-running the step.

              Assignee:
              Graham Gatus
              Reporter:
              Graham Gatus
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                Created:
                Updated: